Privacy policy

Last updated: March 23, 2026

Midlands Specialty — KUKKO Tools (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through our payment providers)

Information collected automatically:

  • IP address
  • Device and browser information
  • Pages you visit and how you interact with our site

Order-related information:

  • Products you view, add to cart, or purchase
  • Order history and transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (you can unsubscribe anytime)
  • Prevent fraud and keep our website secure

3. How We Share Your Information

We only share your information when necessary to run our business, including:

  • With Shopify to power our store and process transactions
  • With payment providers to securely process payments
  • With suppliers (such as KUKKO Tools) to fulfill and ship your order
  • With shipping carriers to deliver your products
  • When required by law or to protect our business

These third parties only use your information as needed to perform their services.

4. Shopify & Third-Party Services

Our store is hosted by Shopify, which collects and processes certain data to operate and improve the platform.

This may include:

  • Website usage data
  • Purchase activity
  • Device and browser information

To learn more, you can view Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the website running properly
  • Remember your preferences
  • Understand how visitors use our site
  • Improve your shopping experience

You can control or disable cookies through your browser settings.

6. Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal data
  • Request correction of incorrect information
  • Request deletion of your data
  • Opt out of marketing communications

To make a request, contact us using the details below.

7. Data Security

We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Meet legal obligations
  • Resolve disputes

9. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Midlands Specialty
Email: sales@midlandsspecialty.com
Physical Address: 327 John C Calhoun Drive, Orangeburg, SC, 29115
Office Phone Number: (803) 438-9674